The Coronavirus - Information for Customers

Wash hands frequently, please. We have lots of sanitiser stations so use them before each game play

Keeping our venue clean and safe

 We have a dedicated team of gaming machine cleaners and the entire building is santised each evening before the next day.

Whilst Coral island Casino had been closed during the lockdown, we worked on ensuring the implementation of all necessary safeguards recommended by the Government to keep our customers and colleagues safe.

We have – 

• Completed our Covid 19 risk assessment and have actioned the relevant points to ensure our business is Covid safe for both customers and work colleagues.
• Increased the level of cleaning and sanitising of all of our machines and surfaces in our customer-facing and colleagues areas.
• Provided additional sanitiser stations and disposable face masks and protective gloves for all customers and work colleagues. 
• Implemented measures to monitor and limit the number of customers in the building at any one time to ensure Social distancing requirements are upheld.
• Trained all work colleagues in our new Covid 19 related working systems and practices.
• Directional signage to aid customer safety whilst playing at Coral Island Casino.

Face Coverings - Our Policy:

Optional 

Member Promotions for Re-Opening 2021

Terms and conditions

1. Open to all members of Coral Island Casino slot club who have agreed to accept text marketing from us.
2. Players must be legible to play in Coral Island
3. Players will be sent one text prior to opening with  the offer of one free £10 bet to be used on the slots with Coral Island Casino.
4. The bet has no value as such and can not be cashed out
5. Must redeem the offer at the cash desk by showing  the text
6. Player must play through the bet at least once and may cash out  their winnings after that.
7. No substitute will be made.
8. Player must play  the free bet within   the promotion time period running from 15^th august 2020 till 23^rd August 2020 inclusive
9. All players that made a visit in the above period and took up the offer will receive a further offer the following week this again will  be  via text
10. The follow up offer will be in the form of a match play voucher for the slots.
11. The follow up offer must be played through once in order to be redeemed
12. No substitute will be made for the follow up offer
13. Management reserve the right to cancel the offer at any time
14. Management reserve the right  to exclude any person from any or all offers
15. Management decision is final.